Prosper Care: Registering a Patient into a Program

When enrolling a patient into the Prosper Care platform, they must be added to a specific Program to control which nudges and tasks a patient will receive, when and if required for recurring tasks, how often.

Let's dive in.

1. Navigate to the Prosper Care Homepage

2. Click this button.

3. Click "Add patient"

4. Click the "Program" field.

5. Choose the appropriate Program (e.g. Hospital at Home, specific Telehealth program.) This Program is used to control which nudges and/or tasks a patient will receive as part of their care journey

6. The 'Program Start' is when the patient will start receiving the nudges and tasks. By default, the first task usually begins when the next measurement is registered, but you can select a specific date if required. Click "Add patient" to add the patient

For questions as to which nudges or tasks a patient will receive and when they will receive them as part of each program, talk with your in-house clinical stakeholders.

When a patient completes a program (e.g. they are discharged from that program), the patient needs to be inactivated so that they no longer receive nudges and tasks.

7. To review the Program Details, click the 'Program' tab. The Program's schedule will be displayed with details of when the reminder nudges will go out, how often they repeat, when they end (or if they are ongoing/infinite) and which type of measurement or task it is related to.

8. To change the Program or the Program start date, choose the appropriate option by clicking on Edit in the Program tab.

Warning: Changing the program effectively restarts the program at the beginning of the newly assigned program. Only do this if you are absolutely sure you'd like to change the program.

Tip! Remember, you can always look at the Activity Tab and see which reminder nudges have already been sent, as well as what activities a patient has completed.